Motor insurance premiums are the subject of huge price competition driven by massive advertising spending from the aggregator web sites and the direct marketers. With the UK motor insurance market having only made an underwriting profit in two years since 1985 there is intense pressure on insurance companies to reduce costs in the claims arena.

This cost reduction is set against a constant need to improve customer service, reduce claims cycle times and to differentiate from competitors. To make headway in this environment insurance companies, vehicle repair bodyshops and the organisations that work with them are continually reviewing their technology and bringing innovation to the business.

David Murby is Numina Consulting’s motor insurance specialist. He has over twenty years experience in technology and has spent over a decade working with the motor insurance industry in the UK and internationally. With experience of projects delivering to multi-million pound business cases David has been involved with insurers and their suppliers in a great variety of roles including concept creation, business case production, project management and governance. Click on Profile to see David’s full background or get in touch by contacting David.

Numina Consulting has a variety of services that it offers to the UK motor insurance and vehicle repair industry and all those involved in this market. For a full review of these offerings please click on Services.

David Murby writes a blog on the UK general insurance market and motor claims specifically. If you’d like to read David’s blog you can do so here: davidmurby.wordpress.com